Shipping policy
At Omera Jewels, we strive to ensure your jewellery reaches you safely and on time. Every order is packed with care and dispatched as quickly as possible to provide you with a smooth shopping experience.
Order Processing Time
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All confirmed orders are dispatched within 24–48 hours of successful payment.
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In some cases, due to high demand or special handling, dispatch may take up to 3–4 working days.
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You will receive a tracking link via email or SMS once your order has been shipped.
Delivery Timeline
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Standard delivery within India takes approximately 7–8 working days from dispatch.
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In rare cases, delivery may take 10–12 days, depending on location, courier partner, or unforeseen delays.
Shipping Coverage
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We deliver across most pin codes in India through our trusted courier partners.
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If your area is not serviceable by our courier partners, your order will be cancelled and fully refunded to your original payment method.
Delays & Compensation
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Please note, Omera Jewels does not offer any compensation or refund for delayed deliveries caused by courier delays, weather conditions, or other factors beyond our control.
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However, our support team is always available to assist you with tracking and delivery updates.
For any shipping-related queries or assistance, please contact:
📧 care.omera@gmail.com